A Nearmap support technician may ask you to clear your Web browser cookies, cache, and/or form data.
This page contains instructions on how to clear cookies and cache for all supported browsers:
Note that these steps will also clear the cookies, cache and/or form data from other sites you use, so please check with your in-house IT support if you have any concerns about that.
Alternatively your browser might let you clear cache for a specific site. Follow the instructions below:
If you want to clear cache for nearmap.com only, the following the steps outlined on this page:
You might be asked to clear form data, and you will usually find settings for this where you set the cookies and cache clearing.