Your Nearmap support technician may ask you to supply the name and version number of your Web browser. This is easy with https://www.whatismybrowser.com/.

1. Visist https://www.whatismybrowser.com/
2. Locate the text that says "SHARE YOUR SYSTEM INFO WITH TECH SUPPORT - SEND THEM YOUR UNIQUE LINK"
3. Copy that link and send it in a support ticket
   
   Include your username so we can link this to your support case.