There are a couple of reasons that you may encounter Nearmap imagery that is blurry or pixelated. 


Unfocused imagery

When capturing our imagery sometimes our camera system has trouble focusing on the landscape below. This occurs in areas where there are not many distinguishing features, such as large sweeping landscapes or open flat water.

Often we can repair these issues, but this depends heavily on whether we were able to capture enough redundancy imagery and the camera system used. There are typically many replacement photos for any out-of-focus shots taken with our second-generation camera technology.


Find out more about our camera generations here: NEARMAP CONTENT.


If this area is important to you and the work you are doing with our imagery, then please reach out to the friendly Nearmap support team. You can raise a ticket

SUBMIT A SUPPORT REQUEST



Holes in our imagery caused by turbulence

We capture our surveys using light aircraft. While our survey operations team does an excellent job scheduling flights in ideal weather conditions, sometimes turbulence is unavoidable.

Periods of turbulence manifest as holes in our content.

Our system automatically attempts to fix any holes identified with redundant imagery. This is why these holes usually have quite sharp and unnatural shapes.

It is possible that the holes were filled with our lower resolution capture and, as such, may appear blurry at higher resolutions. Unfortunately, we are unable to further improve the imagery here. We recommend that you rely on a previous capture or wait for our next update. 



Imagery Boundary

While Nearmap has extensive imagery coverage in North America, Australia, and New Zealand, we, unfortunately, cannot cover every location. Where there is no Nearmap coverage, Here satellite imagery is displayed.

You can easily tell that it is Here satellite imagery by the watermark over the satellite content.

Satellite content will always be of a lower quality than Nearmap imagery.