If your account is limited you may be unable to view Nearmap content. This may occur if you have exceeded your usage or have an unpaid invoice that is overdue. You will see the following errors when your account is limited:

When your Account is overdue:

You will see a message on the welcome to Nearmap page after logging in:

You will also see the following error when trying to zoom into our content past zoom 14:


When you have exceeded usage on your account:

You will see an "account has exceeded usage" dialog.

What do I do?

If your account is limited you should reach out to your Nearmap account manager for assistance. If you are unsure who your Nearmap account manager is then please raise a query through the Nearmap contact us page here.