If you have multiple OpenSolar accounts and you have connected a wrong account with Nearmap, please follow these steps:

  1. Sign in to Nearmap on OpenSolar.

  2. Make sure you are viewing the Nearmap strip in the Projects section.
    (If not visible, click on Settings icon > Select organisation > select the other organisation.)

  3. Go to Control > Company > Settings > Nearmap on OpenSolar.

  4. Click on DOWNGRADE FROM NEARMAP ON OPENSOLAR. This will disconnect your OpenSolar account and Nearmap subscription. 

  5. You will receive an email to reset the password of your OpenSolar account.

  6. Now login again into Nearmap.
  7. Click on Go to OpenSolar.

  8. Enter the password you reset in Step 4.

  9. Select the correct organisation name.