This sections includes the following topics:

The Measure and Save PhotoMaps Tools are Unavailable

If the Line, Path, Area, Circle, and Save PhotoMaps features are included in your account, but you find yourself unable to access them, the maps may be set to MultiView (obliques) or Terrain. Only the overhead PhotoMap supports these features. If you switch to the PhotoMap view using the button in the upper right corner, the functionality should be restored.

If you are missing the toolbar altogether, we strongly recommend trying a different web browser, or if that is not an option, upgrading to the latest version of your current web browser.


Restoring Missing Toolbar Icons

Nearmap's toolbar is designed to identify how much vertical screen resolution you have available and resize appropriately so that you can access all the icons.

Certain obsolete web browsers such as Internet Explorer 8 cannot use this functionality, so you may find that the icon for a tool you want to use is not shown.

If this is the case, you can still access these tools but you'll need to hide some icons in order to see the other ones. If you right-click an icon you don't need at the moment, you'll see an option to Hide This Tool and an option to Show Hidden Tools.

Use these two options to hide tools you don't use in order to access the ones you need. In some cases you may need to refresh your browser window before the toolbar looks right. The F5 key will do this in most browsers.

Stack Overflow Error

If you are using an older unsupported browser, you may sometimes see a stack overflow error message such as the following:

This primarily seems to occur in Internet Explorer 7 or 8. To solve the problem, please upgrade to a modern web browser. Nearmap supports the last three versions of the major browsers (Chrome, Internet Explorer 9 through 11, Firefox, and Safari). If you are not sure which to choose, Chrome is recommended.