If you have difficulty accessing Nearmap on your network, but not on any other networks (e.g. on a smartphone using 3G/4G data), a proxy server may be interfering with downloads or authentication. Proxy servers are usually established by an IT department to serve as a guarded gateway to the Internet.

Please ensure that the following can be accessed through the proxy server unhindered. These apply to the MapBrowser:

*.nearmap.com

www.google.com

*.gstatic.com

*.googleapis.com

*.api.here.com

www.google-analytics.com

events.fivetran.com


For WMS, you will need to access:

wms.nearmap.com


For 3D, you will need to access:

  • Australia - kepler-exports-prod-ap-southeast-2.s3.ap-southeast-2.amazonaws.com
  • US - kepler-exports-prod-us-east-1.s3.amazonaws.com