A Nearmap support technician may ask you to clear your Web browser cookies, cache, and/or form data.

This page contains instructions on how to clear cookies and cache for all supported browsers:

https://au.pcmag.com/how-to/29592/how-to-control-and-delete-cookies-on-your-browser

Note that these steps will also clear the cookies, cache and/or form data from other sites you use, so please check with your in-house IT support if you have any concerns about that.

Alternatively your browser might let you clear cache for a specific site. Follow the instructions below:

Clear for a specific site (nearmap.com)

If you want to clear cache for nearmap.com only, the following the steps outlined on this page:

https://www.minitool.com/news/clear-cache-for-one-site.html

Clear form data

You might be asked to clear form data, and you will usually find settings for this where you set the cookies and cache clearing.